Privacy Policy

Effective Date: 01 Jan 2023

Last Updated: 12 September 2024

Digital & Media Services NG Ltd (DMSL) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalandmediaservices.com, purchase our products, or use our services, including consultancy, product development, website building, content creation, and digital marketing. by using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal and non-personal information to improve your experience and provide better service. This includes, but is not limited to:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via payment gateways)

Non-Personal Information:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage access to our services, products, and resources.
  • To process payments, orders, and requests.
  • To send service-related emails, including order confirmations, updates, and customer support.
  • To improve our website, services, and products.
  • To send marketing communications and promotional offers (only with your consent).
  • To comply with legal obligations, prevent fraud, and enhance website security.

Sharing of Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with payment processors, shipping partners, and other third-party vendors to fulfil orders and provide services.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal processes, such as a subpoena or court order.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. cookies allow us to understand how visitors interact with our website.

Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Analyse how users interact with the site.
  • Advertising Cookies: Used to show relevant advertising to users.

You can modify your cookie preferences in your browser settings.

Data Security

We use industry-standard security measures to protect your personal information. Our website uses SSL encryption to safeguard sensitive information during transactions. While we strive to protect your data, no method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data under certain conditions.
  • Withdraw consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at hello@digitalandmediaservices.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@digitalandmediaservices.com